Legal notice


Website Operator & Seller

TBDx Europe GmbH
Taunusanlage 8
60329 Frankfurt am Main
Germany

TBDx Europe GmbH is a company registered in Germany. It operates this website under the xBloom brand and is the seller of products purchased through this website.


Company Registration

Commercial Register / Handelsregister: Amtsgericht Frankfurt am Main, Germany
HRB: 141439
Managing Director / Geschäftsführer: Jia Wu


Contact

Email: support@xbloom.com
Website: europe.xbloom.com


VAT Registration

UK VAT No.: 521 6074 20
USt-IdNr. / German VAT ID: DE460072551


Delivery Area & Fulfilment

We deliver only to addresses in Great Britain (England, Scotland and Wales). We do not deliver to Northern Ireland.

Orders are dispatched from our warehouse in the United Kingdom.


Customer Enquiries & Complaints

For enquiries or complaints regarding orders, delivery, returns or refunds, please contact TBDx Europe GmbH using the email or postal address above.

For product returns, please contact customer support for the appropriate return address and shipping instructions. This does not affect your statutory cancellation rights.


UK Authorised Representative — Product Safety

CET Product Service Ltd.
Beacon House
Stokenchurch Business Park
Ibstone Road, Stokenchurch
High Wycombe, Buckinghamshire
HP14 3FE
United Kingdom

Email: info@cetproduct.com
Tel.: +44 7419 325266

CET Product Service Ltd. acts as the UK authorised representative for product safety matters for products covered by the applicable written mandate.

For sales, delivery, returns and customer service enquiries, please contact TBDx Europe GmbH directly.


Consumer Rights

Nothing in this notice limits or excludes your statutory consumer rights.