We do not accept returns or issue refunds after shipping, unless there are quality issues.

Yes! Each tea includes a recipe card to help you enjoy a delightful brewing experience.

Please take some photos of the damaged item, its packaging, or what you received, and then contact our customer service team at support@xbloom.com. We’ll be happy to assist you promptly.

Keep your tea in a cool, dry place, away from direct sunlight and strong odors to preserve its flavor.

With the Studio, you can use the Omni Tea Brewer along with our tea recipes for a smooth and easy tea brewing experience. The Original doesn’t have a dedicated tea accessory, but you can still brew tea using our reusable dripper for a simple and enjoyable infusion.